Returns and Exchanges Policy

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Subject to the exceptions listed below, a full refund for purchases made on
bobedward.shop will be provided to the purchaser in the same form of payment that
was used for the purchase within 30 days of the shipping date, provided that refunds to
a card account will only be provided to the original card account used for the purchase if
such account is valid. If the original card account is no longer valid, a refund will be
issued in the form of a Merchandise Credit. Merchandise must be returned NEW, in its
original condition at the time of purchase, in the original unopened packaging with
original tags and tickets attached. No returns or exchanges will be accepted if the
merchandise has been used or worn.

 

Gift Returns

Gift Returns will receive a Merchandise Credit for the full purchase price if returned
within 30 days of the shipment date.

Returns or Exchanges by Mail

Merchandise may be returned or exchanged by mail via UPS or insured USPS (to the
address below). Your name and address must be clearly visible on the outside
of the box (packages will not be accepted without a return name and address).
Allow 1-2 weeks for processing.

SIA "ADDORES"
Rubenes iela 51, 
Valmiera, LV-4201 Latvia

For merchandise returns and/or exchanges for new merchandise, please follow the instructions below:

Preparing your return:

• Use the original packaging or strong corrugated carton.
• If your exchange order requires additional payment, please contact Guest
  Services. Select a contact option at the bottom of this article.
• Money orders, cashiers' checks or personal checks will not be accepted.
  If received, the order will be returned to you with a letter of explanation.
• Pack and tape your package securely.
• For tracking purposes, it is important that you ship your package via United,br>
  Parcel Service (UPS) or insured Parcel Post. (We cannot accept C.O.D.)