Secure Payment Options
Our stores are now all open. As part of this re-opening we would like to take this opportunity to remind you of our secure payment options.
Delivery
You must provide us with complete and accurate delivery address information. For the avoidance of doubt, this includes not only the address that your Order is going to, but also the name of its recipient. We will not be liable for the delivery of your Order as a result of you supplying us with incomplete or inaccurate information. Parcels may require a signature on delivery.
Returns and Exchanges Policy
Subject to the exceptions listed below, a full refund for purchases made on
bobedward.shop will be provided to the purchaser in the same form of payment that
was used for the purchase within 30 days of the shipping date, provided that refunds to
a card account will only be provided to the original card account used for the purchase if
such account is valid. If the original card account is no longer valid, a refund will be
issued in the form of a Merchandise Credit. Merchandise must be returned NEW, in its
original condition at the time of purchase, in the original unopened packaging with
original tags and tickets attached. No returns or exchanges will be accepted if the
merchandise has been used or worn.
FAQs
110% Price Match Guarantee - How does it work?
Bobedward guarantees to have the lowest prices on all of our wholesale backpacks. If you find the same item on another website for a cheaper price then Bobedward will beat that price by an additional 10%! (It must be the same exact item for eligibility).